Support

Last updated: 2026-06-24

We're here to help you get the most out of Zelari. Below are the most common answers and how to reach us.

Contact us

Email support@zelari.tv. We usually reply within 2 business days.

What Zelari is

Zelari is a “content label” for kids' streaming titles: we describe the themes present in movies and shows so you can decide what's right for your family. Zelari describes; you decide.

Account & sign-in

You can browse and see theme bars without an account. For the full analysis, create a free account with an email and a verified mobile number. Forgot your password? Use the reset option on the sign-in screen.

Credits & payments

On-demand analyses and questions use credits. You can buy credit packs or subscribe to Premium. Payments are processed by Stripe. See pricing and billing in the Terms of Service.

Premium subscription

Premium renews automatically and can be canceled anytime from your account; access continues until the end of the period you've already paid for.

Privacy & your data

For requests about your data (access, correction, deletion), email privacy@zelari.tv or see the Privacy Policy.